Frequently Asked Questions:
Here are some frequently asked questions and the answers to those questions.
Do I need to sign a contract?
Yes. This is for your protection and mine. The contract is very simple and is separated into two payments. The first payment is due upon receipt of your design for review. The design is marked with a “proof” stamp so it cannot be used by you until you’ve received the final artwork. The second payment is submitted once the final designs are complete. You will receive the artwork containing the edits and marked again with a “proof” stamp as well as an invoice. Once you submit payment, the stamp is removed and your final files are delivered. This is to ensure you get your artwork in time and that NSFX Studios receives it’s payment in time as well.
I’m not happy with my project, what happens now?
Unfortunately, I cannot refund the money you have paid so far. A lot of people don’t realize the amount of time and work that goes into a project. That time and work need to be paid for. That’s why you sign a contract before work is started. This way, if we get to a point and you aren’t happy, you haven’t paid the entire amount and NSFX Studios still covers the cost of what’s already been done.
Why are the prices what they are?
Prices are determined by experience (years in business), estimated project length, complexity, and overall work involved. Prices can also be affected by project type. For example, logos are priced the way they are because of their perceived value. A logo is the first thing a customer or client see’s and is the face of your brand. Thus, it should be valued as such.
How long will my project take to complete?
Completion time varies by project. For example, completing a logo and completing a website have two vastly different timelines. In general, most logos take about a week start to finish. Advertising related projects take about the same. For websites, the timelines are anywhere from 2 weeks to 1 month. For social media management, there isn’t a timeline because it is billed monthly and worked on throughout the month.
In regards to websites can I go with a higher package but remove elements to lower the price?
The answer here would be no. Simply because those packages generally require the elements involved. For a higher-end website, you need higher-end elements. Also, you have to remember that the price also revolves around overall work involved and project length.
In regards to social media management can I go with a higher package but remove elements to lower the price?
In this case, there is SOME wiggle room. However, you get what you pay for. If you start to remove elements, you may not get the results you desire. For instance, if you decide not to have daily posts, you may not realize that that can be detrimental to your social media progression.